Website Terms of Use & Booking Conditions

Corporate Information

Luxury Chalet Book is the trading name of The Luxury Chalet Book Limited. Our registered company address is: 69 Main Road, Collyweston, Stamford, Lincs, PE9 3PQ, UK. Our company registration number in England and Wales is: 9087604. Our VAT No: 278 4825 55.

Our postal address is Highdown, 23 Chalkshire Road, Butlers Cross, Aylesbury, Bucks, HP17 0TS, UK.

Website Terms of Use

Access to and use of any information on this website is restricted by your acceptance of these website use conditions. If you do not wish to accept any part of them, you must not use our website. As a condition of your use of this website, you agree that you will not use it or any material or information on it for any purpose that is unlawful or prohibited by these conditions.

Copyright Notices

All content of this website is our exclusive property or that of our suppliers and is, unless specifically stated otherwise, protected by copyright or similar ownership rights.

The logos shown on our website, unless otherwise specified, are our intellectual property. No rights are granted to use any of them without our prior written consent.

Conditions of Your Use of This Website

Except as stated below, the contents of this web site may not be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means without the prior express written permission of The Luxury Chalet Book Limited. You may not distribute, display or copy content of the pages contained in this website to third parties. You may not provide a link to this website from any other web site without first obtaining prior written consent from The Luxury Chalet Book Limited. You may print or download to disk the contents of an individual page of this website for the purpose of private and personal non-commercial use only. You may also enable your computer to make an electronically stored, temporary copy of the content in this website for the purpose of viewing it when disconnected from the Internet. However, you may only make one copy of any content.

Exclusion of The Luxury Chalet Book Limited’s Liability

The information contained in this website is for general information purposes only. The information is provided by Luxury Chalet Book and The Luxury Chalet Book Limited. Whilst we make every effort to keep the information up-to-date and correct, we make no representations or guarantees of any kind about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any dependence you place on such information is therefore strictly at your own risk.

In no event do we accept liability of any description, including liability for negligence (except for personal injury or death), for any damages or losses (including, without limitation, loss of business, revenue, profits, or consequential loss) whatsoever that arises out of or in connection with the use of this website.

While The Luxury Chalet Book Limited endeavors to ensure that this website is available 24 hours a day, we shall not be liable if for any reason this website is unavailable at any time or for any period. Access to this website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.

Through this website you are able to link to other websites which are not under the control of The Luxury Chalet Book Limited. We have no control over the nature, content and availability of those sites. The Luxury Chalet Book Limited provides these links for your convenience only but does not necessarily endorse the material on these sites or the views expressed within them.

The Luxury Chalet Book makes no warranty that this website (or any websites which are linked to this website) is free from computer viruses or any other malicious or impairing computer program. The pages contained in this website may contain technical inaccuracies and typographical errors. The information in these pages may be updated from time to time and may at times be out of date. We accept no responsibility for keeping the information in these pages up to date or liability for any failure to do so. All users are advised to check advert details carefully before entering into any agreements of any kind. If in doubt, please seek legal advice. 

Booking Terms & Conditions

Any services including travel tickets and package holidays purchased through Luxury Chalet Book and The Luxury Chalet Book Limited will be subject to the terms and conditions of the holiday operator with whom you book the accommodation through. Please note that Luxury Chalet Book is not an authorised travel agent or tour operator and only acts as an introductory agent on behalf of the operator and client. Your final booking is made directly with the property owner/operator and any contractual relationship arises entirely between the two parties. You should ensure that you are satisfied with all of the holiday arrangements prior to finalising your booking with the operator/owner. Any disputes and grievances you may have in regards to your holiday are between the client and property owner/operator. You will be bound to the operator/owners own booking terms and conditions which will be provided to you at the time of booking. You should ensure that you have read these thoroughly and understood and agree to the terms before proceeding with the booking.

All product and service descriptions have been approved by the relevant supplier. Luxury Chalet Book and The Luxury Chalet Book Limited is not responsible for inaccurate or misleading product descriptions. You are deemed to be responsible for, and shall use your own skill and judgement as to, the quality, value and suitability of such information and suggestions in relation to deciding whether to enter into any contract with any third party for the supply of services or sale of goods. You should ensure that you are also satisfied with the security of any transaction made with the property owner/operator, and that adequate insurance is in place to protect any monies and/or the holiday itself.

Your Conduct

You are prohibited from posting or transmitting to or from this website any material:

* that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience

* for which you have not obtained all necessary licences and/or approvals

* which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in the UK or any other country in the world

* which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data)

The Luxury Chalet Book Limited shall fully co-operate with any law enforcement authorities or court order requesting or directing the Company to disclose the identity or locate anyone posting any material in breach of these Terms.

Law Governing the Terms

Access to this website is conditional on your agreement that all information contained in it and all matters which arise between you and us will be governed by English law.


The Courts of England and Wales shall have exclusive jurisdiction over all claims or disputes arising in relation to, out of or in connection with this Website and its use and these Terms to the exclusion of the Courts of any other country.

Entire Agreement

These terms and conditions constitute the entire agreement between you and The Luxury Chalet Book relating to the subject matter herein. 


If any exclusion(s) or limitation(s) contained in these Conditions is found, in whole or part, to be unlawful, void or for any other reason unenforceable for any purpose(s), that exclusion(s) or limitation(s) or the part(s) in question shall be deemed severable and omitted from these Conditions for that purpose / those purposes. Such omission shall not affect the validity, effectiveness or enforceability of the other provisions of these Conditions.

We may alter these terms and conditions at any time. If we do so, all subsequent use of our website will be governed by the latest version.

Data Protection

To enable us to make arrangements for your booking we need to use the information which you have provided voluntarily to us either by completing registration or enquiry forms or sending emails to us, such as client names, telephone numbers, email addresses, postal addresses, etc. We, The Luxury Chalet Book Limited take full responsibility for ensuring that proper security measures are in place to protect your information. Please do not submit your personal data to us if you do not wish us to collect it.

Use of Information

We will pass on information to the relevant suppliers of your holiday arrangements, such as tour operators, hotels, chalet owners and transport companies when it is necessary in connection with your booking. We may also use this information for future communications and it may also be provided to security and checking companies and public authorities such as customs/immigration if required by them or as required by law.

We do not pass your information to any individuals or organisations unless they are responsible for part of your holiday arrangements. If you request that we do not pass this information to the relevant suppliers, (whether in the EEA or not), we will be unable to facilitate your booking. On confirming your booking, you consent to this information being passed on to the relevant persons.

We may need to disclose our customer list including any personal information relating to you to a third party who acquires or attempts to acquire all or substantially all of the asset / stock in our company or our website.

We may from time to time contact you with information about special offers, newsletters, brochures, new products, forthcoming events or competitions.

If you do not agree to any or all such uses, you must advise us accordingly in writing by registered post.

Collection of Other Information

As well as information that we ask you to submit, we may also collect information automatically when you visit our site and our applications. Cookies are pieces of data created when you visit a website. The cookies our site uses are 'session cookies', which store your 'preferences' while you move around the site. You can set your computer not to accept cookies if you so wish. This will not in any way affect your ability to access the information on the site, but will prevent you logging into any of the personalised facilities and using the added functionality that the site offers. The cookie allows us to identify your computer and find out details about your last visit. It does not use cookies to collect any personal information about you except that required for system administration of our web server. Most internet browsers accept cookies automatically, but usually you can alter the settings of your browser to erase cookies or prevent automatic acceptance if you prefer. If you choose not to receive our cookies, we cannot guarantee that your experience with our website will be as quick or responsive as if you do receive cookies.

Log files allow us to record visitors' use of the site. The system puts together log file information from all our visitors, which we use to make changes to the layout of the site and to the information in it, based on the way that visitors move around it. Log files do not contain any personal information.

By browsing and using our website and applications you agree to this policy governing your use of the website. We may change this policy without notification at any time so be sure to review it again in the near future.